Return Authorisations

Click Image for Screen Snapshot of the Sales Order Entry
Quoting and Estimating
Aware has the ability to rapidly create Quote Specifications similar
to Work Orders. These can be built up from Item Manufacturing Specifications
or copied from other quotes. The specification is costed separately
for each quantity quoted. Prices can be calculated for each quantity
based on material, labour and service mark-ups or on a standard pricing
matrix.
A customised Product Configurator can be used to construct the Quote
Specification based on rules specific to your organisation.
When converted to an order, a Work Order is created from the Quote
Specification. The quote is retained with all relevant detail including
costs.
Quotes may be printed, e-mailed or faxed to your customer.
Comprehensive reports on quotation activity and outstanding quotes
are provided including a quote conversion analysis.
Sales Order Processing
Aware Sales Order Entry is designed to cater for both high volume
order entry with a minimum of keystrokes, and a jobbing environment
in which each order is individually specified and released as a work
order. The rules applied to each order are based on the division on
which the order is being placed.
A Customer Information Centre provides access to all information
relating to a customer including quotes, sales orders, work orders,
shipments, invoices, items with pricing, payment history and sales
history. A drill down function allows the detail and current status
of any transaction to be viewed. Plus any customer related transaction
can be performed from this window.
Orders may be created from a quote or a template. Inventory items
will automatically have available stock allocated. A Service or Work
Order item will have a work order created automatically, based on
its item specification.
Request date and Promise dates can be maintained for the order as
a whole or by individual line item.
During entry or maintenance of lines, the pricing, stock availability
by site and future stock position by week may be displayed.
Despatching can be performed before invoicing and can use a delivery
route and drop sequence to load a truck. A consignment note and manifest
may also be printed.
Invoicing may also be combined with despatching to provide invoice
with goods.
Under the appropriate security control, invoices can be reversed
and re-invoiced and forward- or back-dated.
Return Authorisations can be created by linking to the appropriate
invoice and Credits raised when approved.